FAQ

Yes, and your accounting department might even invite you for a gratitude coffee for the savings we can find.

Our quality is ensured through rigorous quality control and continuous employee training, combined with an experienced staff that applies the best industry standards to exceed your expectations.

We start by understanding your unique needs and combine this with our expertise to create a customized IT solution that fits your business perfectly.

Yes, and maybe even more! Imagine a world where your IT tasks are resolved while you sleep, thanks to time zone magic. Our teams work around the clock to ensure you wake up to solutions, not problems. This work model allows us to provide fast and efficient service, meaning your IT challenges are addressed and resolved even while your part of the world rests.

With outsourcing, you can easily adjust your IT resources as needed, like having a volume knob for your IT department. This flexibility makes it easier to manage business growth and changing demands without the hassle of hiring or training new employees.

Our implementation time varies depending on the specific requirements of the project, but we strive to act quickly and efficiently. For most projects, we can start the process within a few days and have a fully functional solution ready within a timeframe that matches your needs and expectations.

Our IT outsourcing ranges from specialized software development to comprehensive network management and everything in between – we handle all the technical stuff so you can focus on your morning coffee. We are your IT partner, ensuring that technology matches your company's needs and ambitions.

Yes, our IT support is available around the clock, every day. Regardless of the time, our dedicated team is ready to assist you with any challenge or inquiry, so you can focus on your business without worries.

We ensure data security by following industry standards, complying with applicable regulations and laws such as GDPR and data processing agreements to also ensure compliance.

Absolutely! Whether you need a little extra help or a whole team of IT experts, we have flexible solutions that can be tailored precisely to your needs – from single tasks to full projects.

We keep you updated with regular meetings and reports, minus the boring details – just the important and interesting stuff!

We ensure that our team is always at the forefront of the tech world. This happens through continuous training and development, where we dive into the latest technologies and trends. Think of it as constantly having a finger on the pulse of the tech world.

Absolutely. We offer project management that includes everything – from planning to keeping track of things and getting projects across the finish line. We ensure that everything runs smoothly so you can relax and focus on the big picture.

Our team speaks Danish, English, and fluent IT and technical support.

We help you set up and track key performance indicators (KPIs) so you can see exactly how much joy and value we bring.

We value cultural diversity and ensure that our teams are trained to understand and respect different backgrounds and perspectives.

Imagine Malayo as an extension of your own company. We set up and operate your dedicated offshore office, taking care of everything from start to finish. It's like having an extra office that works exclusively for you while you focus on growing your business.

Let us show you how offshoring with Malayo is like having an extra office but without the hassle. We create a dedicated team that works exclusively for you, giving you full control and transparency so you can make informed decisions without worrying about daily operations.

Whether you need short-term or long-term help, Malayo acts as your dedicated office. We adapt our team and services to your exact needs, giving you the flexibility to scale up or down as necessary.

Imagine having a fully dedicated team working for you in another office. Malayo handles all the technical stuff while you spend your time on what you do best. It's like doubling your capacity without extra effort.

We offer the flexibility you need with the benefits of a dedicated office. Regardless of the length of our collaboration, you can be sure that your Remote Office is working hard to meet your needs as if it were an integral part of your own company.

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